Safety & Trust

Trust is built through clarity, respect and choice.

Every person should understand what they are agreeing to, how their information will be used and how to raise a concern.

Screen · Train · Match · Support

Safety is part of the relationship from the beginning.

Older adults and students both deserve to feel safe, respected and supported.

Screen & Verify

Recruitment policies cover application review, identity and eligibility steps, references and appropriate background screening.

Train & Set Boundaries

Training and conduct guidance cover communication, privacy, emergencies, incident reporting, safeguarding and the non-medical role.

Match & Support

Thoughtful matching and continued communication help address questions and support a healthy connection.

Privacy and personal stories

Intake, consent and privacy materials describe how personal information, family communication, photos, stories and testimonials should be handled. Sharing a story or image for marketing is a separate choice.

Clear boundaries

Company procedures address emergencies, elder-abuse safeguarding, client-companion boundaries, gifts and finances, and preventing private transactions outside the service arrangement.

We explain the steps, role boundaries and support arrangements before each service. Screening and matching support careful decisions but cannot guarantee a risk-free arrangement.

Safety for every kind of service

Each service has different risks and boundaries. We discuss the specific plan, responsibilities, privacy and support arrangements before an engagement begins.

HomeShare

Review home suitability, household expectations, screening needs, emergency contacts and exit steps. Housing and paid work are agreed separately in writing. Students do not provide personal, medical or nursing care.

Community programs

Agree on participant roles, site rules, orientation, activities, supervision and how concerns are raised with the host organization. Students are not care staff.

International assistance

Confirm destination, scope, local arrangements, communication preferences and consent before sharing information. Young & Wise does not provide medical or legal advice or emergency transport.

Limits and support

Screening and matching support thoughtful decisions but cannot remove all risk. Availability and suitability are confirmed for each arrangement.

Safety for every kind of service

Each service has different risks and boundaries. We discuss the specific plan, responsibilities, privacy and support arrangements before an engagement begins.

HomeShare

Review home suitability, household expectations, screening needs, emergency contacts and exit steps. Housing and paid work are agreed separately in writing. Students do not provide personal, medical or nursing care.

Safety for every kind of service

Community programs

Agree on participant roles, site rules, orientation, activities, supervision and how concerns are raised with the host organization. Students are not care staff.

Safety for every kind of service

International assistance

Confirm destination, scope, local arrangements, communication preferences and consent before sharing information. Young & Wise does not provide medical or legal advice or emergency transport.

Safety for every kind of service

Limits and support

Screening and matching support thoughtful decisions but cannot remove all risk. Availability and suitability are confirmed for each arrangement.

Safety for every kind of service